How can we help?
We pride ourselves on delivering world-class Customer Service. And we really mean it.
Check Order Status
Track your shipment and know exactly when your product will arrive.
Our product guarantee throughout your journey with us.
Submit a Repair
We will have you on-the-go
again in no time.
Our consultants create a custom offer for you, with exclusive designs.
PERSONAL SHOPPING APPOINTMENT
Book a Private In store or a Live Video appointment, with one of our TUMI expert.
We make returns easy with our hassle-free return policy.
You have questions and we have answers.
Everything you need to know about your product’s journey to you.
Information on our accepted payments available to you.
Purchase a gift card or check your gift card balance.
Register your product or reunite with one you’ve lost.
Airline Carry-On Guide
Check that your bag meets specifications.
Set your TSA-approved lock.
Still need assistance? Contact us – we’re eager to help!
Monday to Friday: 10:00 - 17:00